Were you mis-sold a caravan, lodge or park home?

Not necessarily. Section 32 may extend time limits if mis-selling was only discovered later.

Yes, unless advised otherwise by your solicitor.

It allows claims to proceed years later when key information was concealed or only discovered recently.

Misrepresentation, unfair trading, lack of disclosure and unfair contract terms. If finance was arranged as part of your purchase, the solicitor will look at that too and advise you.

Photos, emails and finance documents still help prove mis-selling, especially under Section 32.

They can still claim if mis-selling caused financial loss before exit.

Claims don’t rely on emotions, they rely on missing or misleading information.

Yes, and far more strongly under the Mobile Homes Act 2013, which provides high-strength protection for residential occupants.

Because caravans are treated neither as houses nor financial products, leaving major consumer protections unclear.

They were designed for cheap touring caravans decades ago, not expensive static Caravans, lodges and residential homes sold with finance and / or cash.

People assume the rules are like mortgages or estate agents. In reality, far fewer safeguards apply.

Most owners didn’t know they had rights. Complaints were kept inside the parks and never reached proper legal channels.

Caravans sit outside housing, finance, holiday and property ombudsman schemes, so owners must pursue legal routes.

Because they believed problems were “just how it works” or they were told they had “no rights to challenge anything.”

Commission-driven sales teams push emotional, fast decisions, often without full written disclosure.

Depreciation, exit restrictions, fee increases, resale limits, rental deductions and occupancy rules.

They control the pitch, fees, resale rules, upgrade options, park rules and how quickly you can leave.

They reduce critical thinking with urgency, lifestyle promises and “today-only” deals.

Income projections are oversold. Owners rarely earn enough to offset fees or finance.

Owners are pushed into costly “trade-ups” to escape poor pitches or depreciated units, creating a cycle of loss.

Contracts are dense, unclear and verbally contradicted by sales promises.

Because issues only show when fees rise, rental income fails, depreciation becomes obvious, or resale is blocked.

They often face buy-back restrictions, forced trade-ins, inflated deductions and heavily controlled processes.

Owners are told “small increases” but face large jumps without negotiation.

Because they face no realistic resale options, rising fees, depreciating assets and ongoing finance payments.

Families suffer avoidable financial loss, limited exit choices, and long-term stress.

More owners are learning their rights, and legal firms now specialise in exposing systemic mis-selling.

Because the gap between what buyers are told and what really happens is massive, and clearly actionable