Have I Been Mis-sold?
Understanding if you have grounds for a claim
If your park home experience does not match what you were promised, you may have been mis-sold. Below are the most common indicators that mis-selling has occurred.
Even if just one of these situations applies to you, it may be worth having your case reviewed by an SRA-regulated Solicitor.
Primary Mis-selling Indicators
- Depreciation was not properly explained.
- Site fees and general overheads were not clearly set out.
- Commission on resale was not properly explained.
- Resale restrictions were hidden or downplayed.
- Rental income was suggested or promised as reliable.
- Verbal promises did not match the paperwork.
- You felt pressured to make a quick decision.
- Contract terms favoured the park, not you.
- You only discovered the truth later.
- You were asked to sign new contracts, in favour of the park.
- You were threatened with eviction if you did not sign.
Key Insight
If even one of these feels familiar, mis-selling is a realistic possibility. The gap between promise and reality is the foundation of a claim.
Finance Related Problems
- You Were Encouraged to Take Finance You Could not Comfortably Afford
- You Were Told Finance Would Be Covered by Rentals or Park Income
- The Finance Agreement Did not Match What You Were Told
- You Were Pressured Into Taking Park-Arranged Finance
- You Did not Realise the Home Would Depreciate Faster Than the Finance Could Be Repaid
If you used finance (Section 75 may apply):
If you purchased your park home using finance, you may have additional legal protections under the Consumer Credit Act 1974.
The lender may share legal responsibility with the park. Affordability checks must have been properly conducted. Claims may be brought against both the park and the lender.
This significantly strengthens your position and may provide multiple routes for compensation.
If you paid cash:
Paying cash does not reduce your rights. You still have full consumer protection under UK law.
Misrepresentation Act 1967 still applies. Consumer Rights Act 2015 still applies. Finance is not required to pursue a claim.
Cash buyers have successfully claimed compensation based on mis-selling alone.
Other Claim-Strengthening Issues
- Damp, leaks, defects, safety hazards not disclosed
- Incorrect siting or delivery damage
- Warranty ignored or reduced without explanation
- Blocked or restricted resale routes
Not sure if you have a claim?
Our SRA-regulated solicitors will review your case free of charge
Check if you qualify
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