Why This Industry Has Been a Problem

The park home industry operates in a regulatory grey area that has allowed widespread consumer detriment to occur over decades.

Understanding these systematic issues helps explain why so many owners find themselves in similar difficult situations.

How the Industry Evolved to Create Problems:

• Caravan parks evolved into high-value, high-pressure sales environments
• Upgrades and rental schemes marketed as lifestyle investments
• Contracts became increasingly complex while laws were slower to adapt
• Parks control the pitch, resale process, fees and all exit terms
• Consumer law existed, but was underused until recently
• Buyers trusted the site and did not know to question practices

Why Claims Are Rising Nationally

This is why claims are rising nationally. People are finally seeing the patterns and understanding that these issues are not isolated incidents, but systematic problems across the industry.

The Regulatory Grey Area

Park homes sit in a unique position where they are treated neither as traditional property nor as regulated financial products. This means:

• Not covered by standard property regulations or Land Registry
• Not subject to the same lending regulations as traditional mortgages
• Sales staff do not require the same qualifications as estate agents
• No ombudsman scheme specifically covers park home disputes
• Buyers assume protections exist that actually do not

The Power Imbalance

Park operators hold enormous control over residents:

• They control who can buy your unit (commission on all sales)
• They set and increase pitch fees annually
• They determine resale processes and timelines
• They can block private sales between willing buyers
• They set park rules that can restrict your use of the property

This imbalance of power, combined with inadequate regulation, has created an environment where mis-selling can flourish. Legal action is often the only effective recourse available to affected consumers.

You are not alone

Thousands of park home owners across the UK are in similar situations