Consumer Warning Notice
Before You Engage a Claims Company for Caravan, Lodge or Residential Park Claims
- Free Assessment
- No Obligation
- Only a qualified solicitor reviews your case
Your Case Reviewed by an SRA-Regulated Solicitor
Free Legal Assessment, No Obligation
Critical Notice
Mis-selling of Holiday Park Caravans, Residential Park Homes, Chalets and Lodges is a legal matter. It must be handled by qualified solicitors, not salespeople. Many consumers are being approached by claims companies that do not follow proper legal standards. This notice is intended to help you avoid making the same mistake twice.
The park home claims industry is growing rapidly, and unfortunately, not all claims companies operate with the same standards of professionalism and legal compliance.
Before you commit to any claims company, you must ask the right questions and understand what you are signing up for.
KEY QUESTIONS YOU MUST ASK BEFORE SIGNING ANYTHING
Has your case been assessed by a qualified solicitor?
Not an intake assessor, salesperson or administrator. A real, qualified solicitor must review your case.
Is the solicitor SRA regulated?
This is essential. Without solicitor regulation, your legal rights may not be protected.
Is the claims company trying to rush you into signing?
Pressure tactics are a serious warning sign. You were rushed when you purchased your caravan, do not let it happen again.
Do you fully understand the legal process before committing?
If you cannot explain the process clearly, do not sign.
Have you been given a transparent plan of how evidence is used?
If they cannot explain this, walk away.
Has anyone guaranteed outcomes or compensation figures?
Legitimate solicitors never guarantee results.
Have you been told that your claim will succeed without documents or evidence?
This is false. Evidence is essential.
Are they discussing costs or fees without explaining what legal work is involved?
Legal work must be clear and justified, not a blind commitment.
Are you being discouraged from asking questions?
You must feel able to ask anything and receive straight answers.
Are they refusing to identify the solicitor who will assess the case?
If you cannot verify who the solicitor is, do not proceed.
Red Flags to Watch For - Avoid any claims company that:
- Pressures you to sign immediately
- Avoids answering direct questions
- Promises quick results
- Guarantees compensation
- Requests payment before solicitor review
- Uses scare tactics or urgency
- Suggests you "do not need to fully understand the process"
- Tries to present the case without legal involvement
- Suggests all claims are the same
A Simple Rule for Protection
If your case has not been reviewed and signed off by an SRA-regulated solicitor, you have not started a legitimate legal process.
Think Carefully BEFORE Committing
You were given pressure, promises and misleading information when you bought your caravan, lodge or park home. Do not let that happen again when pursuing your claim.
Your Rights - You have the right to:
- Take time to decide
- Ask questions
- Understand the full process
- Know who the solicitor is
- Have your facts reviewed professionally
- Avoid pressure and sales tactics
Work with a company you can trust
All our cases are reviewed by SRA-regulated solicitors
Check if you qualify
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How We Work
- 01
Initial Contact
Reach out through our form. No obligation and no pressure
- 02
Questionnaire
We complete a detailed questionnaire about your situation
- 03
Solicitor Review
Only a qualified Solicitor reviews your case, never a salesperson
- 04
Evaluation
You're notified once the evaluation is complete
- Free Assessment
- No Obligation
- Only a qualified solicitor reviews your case